Relate Business Solutions


For telephone and online services

Relate Business Solutions is always at the cutting edge of health, wellbeing and innovation and offers online and telephone relationship solutions to individuals, professionals, service users, external and corporate organisations.

Winner of the 2010 Charity Times Award for Best use of Technology. Highly commended at the 2010 Third Sector Excellence Awards.

Click here for the 2011 Training Programme

How online and telephone services can help

  • Offer dedicated specialist counselling support
  • Provide an accessible, instant, confidential support from any web based global location
  • Quality assured framework and high quality control (Gold standard of excellence)
  • Different levels of help and support e.g.
  • Level 1 – Light touch information and advice
  • Level 2 – Intermediary help for the short term
  • Level 3 –Deeper level – counseling


A combination of Relate services could also help employees achieve a rewarding work/life balance and in turn have a positive impact on work performance and increased productivity.

Relate online and telephone services enable you to work with a Relate counsellor online using exchange of emails, telephone, or interactive real time text conversation.

Telephone and online services include


Relate offers a unique and innovative set of online tools designed to provide advice, support, and techniques to enable people to understand and improve their relationships, manage conflict and implement change.

Live Chat is an online ‘instant messaging’ style text conversation with a Relate Counsellor. Live Chat enables people to explore their specific relationship dilemmas in real time with a trained professional in a secure and accessible way. Relate Counselling can help individuals, couples and families to understand and improve their relationships.


Relate for Parents & Families is an award winningunique and innovative set of online tools designed to cater for parents’ needs by providing advice, support, and techniques to enable them to understand and improve their family relationships, manage conflict and implement change.

Family mapping enables people to visualise and understand their family dynamics, potentially leading to healthier and happier relationships. Objects are chosen to represent people and positioned to highlight the closeness and distance between significant people. Seeing the arrangements and moving “people” around, will highlight where change can occur.

Family mapping is fun and interactive, but it can have significant outcomes, which is where Relate’s unique multi-media support library provides the encouragement and support people need to make those changes.

To make an enquiry or discuss telephone or online services further please contact Sarah Keenan on 01302 347879 or at sarah.keenan@relate.org.uk.