Relate Courses
Click on the workshop title that interests you for more details, locations and dates
Building Emotional Capital
This course is designed to improve people management in the workplace by the increase of emotional management skills and techniques in order to provide effective and efficient communication.
Who it's for
This course aimed at those who wish to use these skills in the workplace (i.e. Personnel / HR, Managers, Supervisors, Team Leaders, etc).
Course Objectives
The objectives of the course are:
To know and understand the five broad areas of Emotional Intelligence.
To practice the skills required in order to increase Emotional Awareness of self and others.
To apply the knowledge gained and get experience in a structured way.
To increase improvement in relational engagement in the workplace.
To improve performance at work.
To enhance and affirm life at work and at home.
Client Centre Skills (For Housing Officers)
The course is designed for Housing Officers. It is normally available as part of the Relate for Families Programme, which is run with Local Authorities in order to support individuals and families who are homeless or at risk of homelessness due to relationship problems.
This course can be run over 5 X 3 hour sessions.
Who it's for
Housing Officers
Course Objectives
In this course, you will find out about:
Introduction to effective listening.
Introduction to transitional analysis - understanding what motivates people.
Managing strong feelings - yours and another's.
How to structure an interview.
Appropriate assertiveness.
Skills for dealing with emotional clients and helping people deal with bad news.
Building rapport with your client.
Dealing with internal and external distractions.
Using effective questions to get information.
Looking Beyond the Problem
The course is designed for professionals offering systemic and solution focussed skills when working with couples and families.
Who it's for
Social workers, probation officers, clergy, community psychiatric nurses, school nurses, health visitors and those working in family centres or similar settings. Could also suit a number of other roles.
Course Objectives
On this course, you will find out about:
Using Genograms (detailed Family Tree) to explore ‘problems’ in the context of relationships.
Systemic Concepts – the theory of the way relationships are affected by their context.
Circular Questioning – used to explore the ‘meaning’ behind problems.
The Atomic Model – ways of looking at the different perspectives of relationships.
Skills practice.
The SIMPLE Model – techniques for solving problems.
Parent Mentoring
The course teaches how to develop skills in mentoring within a community, with a particular emphasis on befriending, building rapport, listening and giving feedback. It is a very practical course which will equip parents from all sorts of backgrounds to come alongside, support and challenge those they mentor.
A 22 hour Open College Network Accredited Course.
Who it's for
This course is designed for parents, volunteers or professionals who would like to act as mentors to other parents in their own community.
Course Objectives
On this course, you will find out about:
Understanding the mentoring role.
Listening skills.
Coaching skills.
How to build rapport.
Supporting parent/child relationship building.
Boundaries and referrals.
Supporting Families
The course is designed to enhance the skills that volunters use in their work with families in a befriending and supporting capacity. The course will give volunteers some knowledge, skills and awareness of the issues faced when working with young families.
A 22 hour Open College Network Accredited Course.
Who it's for
The course is most suited to volunteers who visit people in their own homes in order to support them in a family context. Examples of this might be Homestart, SureStart, Cleft Lip and Palate Association or the clergy.
Course Objectives
On this course, you will find out about:
Your role as a volunteer/self awareness.
Communication skills.
Confidentiality when dealing wih family issues.
Anti-discriminatory practice.
Assertiveness when working with families.
Change and how it affects families.
Support Mechanisms.
