What happens if I have a complaint about Relate relationship counselling?
Relate always welcomes feedback and is keen to improve its services. We have a complaints procedure which aims to make the process straightforward and fair. Should you wish to make a complaint, in the first instance, please raise it with the manager of the service.
Your complaint or concerns will be investigated and you will receive a reply within four weeks.
If you wish to take your complaint further after receiving your reply please contact the Complaints Officer.
