Counselling by phone
Appointments booking line:
0300 100 1234
What is the Counselling by Phone service?
Counselling by phone is just like having a face-to-face counselling session except you're talking to a trained counsellor over the phone.
You can arrange counselling sessions at a time convenient to you. With a team of qualified and experienced counsellors available, Relate Direct can provide specialist counselling in a wide range of relationship issues.
Who's it for?
Relationship counselling is for people in relationships and single people. Telephone counselling sessions can be by yourself or with you and your partner, even if your partner is at a different location.
Benefits
- Saves you travelling time
- No childcare arrangement worries
- Available evenings and weekends
- 3-way calls available
How to book
Contact our booking line on 0300 100 1234. The booking line is open on Monday and Tuesday: 8am to 9pm, Wednesday and Thursday: 8am to 9pm, Friday: 8am to 5pm and Saturday: 9am to 5pm (excluding Bank Holidays).
We will organise a suitable time, including evenings and weekends. Payment via a debit/credit card will be required, so please have your card to hand when calling.
At the end of your initial appointment, the counsellor will provide you with the option to book another with them. If happy to do so, agree a time / date with the Counsellor and they will contact you accordingly. Otherwise re-contact the booking line and they will make the necessary arrangements.
Charges
£45 per hour is the standard charge and this covers the cost of providing a Relate trained counsellor and does not make a profit.
½ hour sessions costing £25 are available but are not normally recommended for someone using the service for the first time.
The standard charge is based on calls to UK landlines. Any variations (including calls to mobiles) will incur a surcharge. For further information, please contact us.
If you wish to reschedule or cancel a Relate Direct appointment you need to contact the Booking Line 24 hours in advance of the appointment within working hours. Click here for more details on our cancellation policy.
More information
Read our FAQs for more information.
If you have any questions that are not covered by our Frequently Asked Questions (FAQ's), we will happily try and answer them for you by email.
E-mail us on relatedirect@relate.org.uk
However, please be advised:
