Education and Learning
Dealing with Challenging People
Dealing with difficult people can affect us in many ways - our work, our relationships, our health and our ability to get what we want from life. But we can learn how to deal with challenging behaviour both assertively and sensitively.
Who is it for?
The workshop is participative and appeals to all learning styles. Course members have the opportunity to develop their learning skills and to plan future development.
Course Objectives
The workshop will help participants:
- Understand types of challenging behaviour.
- Develop a personal awareness and understand why they find certain behaviours challenging.
- Manage challenging behaviours assertively and sensitively.
Moving forward: after a divorce or break-up
Meet people who are also coping with the break-up of a relationship. Work through the complex feelings associated with the break-up of a marriage, civil partnership or serious relationship and learn skills to help you rebuild your life.
Who is it for?
If you are recently divorced or separated and want to take positive steps to re-build a life for yourself and make your future relationships a success.
Course Objectives
- Learn why relationships go wrong
- Rebuilding after a relationship ends
- Relating to other people
- Understand the impact on children, family and friends
- Dealing with change
- Learning about yourself
- Building relationship skills
Taking Charge of your Life
Life events can take their toll on your self-esteem and affect the way you manage your relationships.
This course will help you become more assertive, manage your time better and cope with the effects of stress on your life.
Who is it for?
Individuals who would like to increase their confidence
Course Objectives
- Learn communication skills
- Understand passive, aggressive and assertive behaviour
- Deal with conflict
- Combat stress
- Develop time management skills
