Bank Workers Charity

Since 1883 the Bank Workers Charity (BWC) has supported members of the UK banking community past and present.

Today, there’s a specific focus on supporting the health and wellbeing of current and former bank employees and their dependants.

Therefore, BWC has broadened its support services and can help you across a range of areas. These areas include mental health conditions, caring responsibilities, debt and money management, bereavement, disability and long-term health conditions, relationship matters, housing issues, and in some cases, financial help.

That’s why BWC is working in partnership with Relate to provide access to free relationship support and counselling.

Bank Workers Charity logo

What’s on offer?

Couples Relationship Counselling

Relationship counselling can help couples talk through issues, improve understanding, and make positive changes. It offers a safe, confidential space to work through challenges together. Current and former bank employees can access up to six free sessions.

Family Counselling

Family counselling can support you through challenges like sibling conflict, divorce, separation, or adjusting to a new family setup. It can also help with setting new routines or behaviours. Current and former bank employees can access up to six free sessions.

Children’s Counselling Ages 5-10

Counselling for children aged 5 to 10, focusing on their wellbeing and experiences. Support is available for issues like stress, anxiety, family changes, or school pressure. Children of current and former bank employees can access up to six free sessions.

Young People’s Counselling Ages 11-18

If young people in your household are struggling with school, family, or friends, counselling offers a safe space to talk and can help them feel better. Children aged 11-18 of current and former bank employees can access up to six free sessions.

Sex Therapy

Sex Therapy can help if you're experiencing difficulties in your love life and can help you to improve physical intimacy. Employees of UK banks, past and present, and their partners can access up to six free sessions.

How to access the services

To access the service contact BWC helpline on 0800 0234 834 Monday to Friday 9.00am to 5.00pm (except bank holidays).  You will need to provide evidence if your current or former work in the banking sector.

When a relationship goes wrong, you can’t always see the wood for the trees. Relate gave me an outside perspective and time to address our problems before making rash decisions.
Feedback from a Relate client referred by BWC