Live Chat allows you to talk to a trained relationship counsellor in real time. Sessions usually last around 25 minutes, it's free and completely confidential. When you click the 'Start a Live Chat' button you'll be transferred to our Live Chat area. You will then be able to join a queue to be connected to a counsellor as soon as one becomes available.

If you feel you need further support after your initial live chat with a counsellor, then one of our other services (Message a Counsellor, webcam, telephone or face-to-face counselling) may be more appropriate for you. Please call 0300 100 1234 to discuss your options or use Find Your Nearest to discover your nearest Centre.

Opening hours

Day Daytime Evening
Monday 9am - 5pm 7pm - 9pm
Tuesday 9am - 5pm 7pm - 9pm
Wednesday 9am - 4pm 7pm - 9pm
Thursday 9am - 4pm 7pm - 9pm
Friday 9am - 3pm CLOSED
Saturday CLOSED CLOSED
Sunday CLOSED 7pm - 9pm