Suffolk Square Norwich Charity Shop

Visit our Suffolk Square charity shop and help support our essential work supporting relationships in Norwich.

About us

Address: 25 Suffolk Square, Norwich. NR2 2AA

Telephone: 01603 664322

Opening hours:

  • Monday: 9.30am - 4.30pm
  • Tuesday: 9.30am - 4.30pm
  • Wednesday: 9.30am - 4.30pm 
  • Thursday: 9.30am - 4.30pm
  • Friday: 9.30am - 4.30pm
  • Saturday: 9.30am - 4.30pm
  • Sunday: Closed

Our charity shop in Suffolk Square has been a part of the community for over 25 years. Before then it was a greengrocer.

We pride ourselves on creating a friendly and welcoming environment and we're always up for a chat.

The majority of our volunteers are from the local community, and some have been a part of the Relate community for more than 10 years.

We have a wide range of goods available at affordable prices with stock updated daily. We also sell electrical items ranging from lamps to kitchen appliances. 

We have a large stock of school uniforms available that are suitable for the local Bignold primary and high schools. 

For music lovers, we have a varied vinyl selection, and for the artists, we have a great craft area selling wool, buttons, threads, and jewelry.

Items we accept

We welcome good quality donations of:

  • Women's, men's, and children's clothing
  • Bags and shoes
  • Jewellery
  • Bric-a-brac, crockery, and glassware
  • Small furniture items (eg coffee tables)
  • Electrical goods
  • Toys
  • Board games
  • Vinyl/Records, CDs, and musical instruments
  • Books and DVDs

Items we cannot accept

We really appreciate your donations, but unfortunately, we can't accept everything. For ethical reasons and legal compliance, we can't accept the following items:

  • Large items of furniture
  • Damaged/unsafe furniture
  • Soft furnishings or upholstered furniture without fire safety labels
  • Toys without a CE or UKCA mark
  • Weapons (including sharp blades, razors, or scissors)
  • Gas bottles or items that need gas
  • Faulty electricals or items without a plug
  • Broken or incomplete items
  • Computer hard drives
  • Machinery without instructions
  • Any goods which might infringe copyright law (such as counterfeit CDs/DVDs/designer goods
  • Bicycles in poor condition
  • Real fur or ivory
  • Personal safety equipment
  • Food and drink or alcohol
  • Open or part-used cosmetics, perfume, or toiletries
  • Children's car seats or booster seats
  • Sunbeds or tanning equipment

If you have an item to donate and aren't sure if we're able to accept it, please call our shop on 01603 664322.

Getting here

You can find us opposite the Jenny Lind park (the old hospital).

By bus

You can get to us by bus to either St Stephens or Castle Meadow. From there it's less than a ten-minute walk to the shop.

By car

If you're driving there are parking spaces available outside the shop for 30-minute and 2-hour slots.


For wheelchair users, there's access to the parade via ramps at either end. You then have direct access to the shop from pavement level.

Our shop layout is spacious and easy for those with wheelchairs, scooters, or prams to move around in.